hello@caidence.com.au Gold Coast QLD · Northern Rivers NSW
Never miss a beat. A Cyberry Software company ↗

Bespoke, AI-integrated software development

Software built around how you actually work.

Off-the-shelf tools force your business to bend to them. We do the opposite — we build custom systems and automation tailored to your workflow, then stay on as your partner to keep them sharp. Never miss a beat.

15+ years in software development Local to Gold Coast & Northern Rivers Build → partner, not build & leave

The problem with generic software

Your business isn't generic. Your software shouldn't be either.

Most businesses end up with a patchwork of apps that almost fit — paying for features they don't use, doing manual work to bridge the gaps, and losing hours to admin nobody should be doing. We fix the gaps with software made for you.

cAIdence / ˈkeɪ·d(ə)ns / noun
  1. 1. a steady, balanced rhythm — a natural flow where each step lands in time and nothing is missed.
  2. 2. (in business) bespoke, AI-integrated software that keeps your operations running in perfect rhythm — so you never miss a beat.

What we do

A partner that builds, automates, and stays.

Bespoke systems

Custom tools designed around your exact workflow — not a template you have to work around. Built to be stable, scalable and genuinely yours.

Our services

Automation & AI — where it helps

We automate the repetitive work and bring in AI only where it earns its place: faster processes, fewer errors, and real time saved — never tech for its own sake.

How automation works

Ongoing partnership

We don't build and disappear. After launch we stay on under a maintenance or ongoing-development plan that flexes to how you want to work.

The engagement model

Plan the build

A scoped, fixed-direction project to design and build the system you need.

Then partner ongoing

A simple monthly plan for maintenance — or active development as you grow.

How we engage

A planned project, then an ongoing fee — your call which.

We work the same way for software as we do for every Cyberry service: a clear, planned build to get you live, then an ongoing relationship priced to suit you.

  • Transparent, scoped project work — you know what you're getting
  • Maintenance retainer to keep everything reliable
  • Or ongoing development if you want to keep improving

Who we help

Built for service-based businesses that run on process.

We come from hospitality, clubs and service operations — so we understand the operational pressure of getting things done. If your business runs on workflows, we can make them run better.

Hospitality & venues Registered & community clubs Professional services Trades & field services Retail & wholesale Health & allied health Property & real estate Not-for-profits

Who's behind it

Two founders, 15+ years, one straight-talking team.

LJ
Lachlan JankeCo-founder · Systems Architect

A software leader and systems architect who helps businesses simplify fragmented technology into reliable digital systems. Former Lead Developer at a major travel booking platform, with deep experience in software development, system design and technical problem-solving.

JP
Julian PennisiCo-founder · Business & Project Director

An experienced business and project manager with extensive hospitality and community-venue operations background. Julian blends commercial, operational and creative experience to turn complex requirements into clear, deliverable outcomes.

15+
Years in software
2
Local offices
AU + APAC
Service reach
1:1
Direct with the founders
Gold Coast

Custom software development on the Gold Coast

Our dev team is based in Miami on the Gold Coast Highway — local partners for Burleigh, Miami, Robina and the wider coast.

Gold Coast software development
Northern Rivers

Business automation across the Northern Rivers

With a base in Ballina, we help Northern Rivers businesses — Byron, Lismore and beyond — automate the manual work holding them back.

Northern Rivers automation

Let's talk

Tell us what's slowing you down.

A free discovery call to map your workflow, spot the wins, and show you what bespoke software could do for your business.